insomnia cookies delivery charlottesville va

INSOMNIA COOKIES DELIVERY CHARLOTTESVILLE VA FREE

Three hours later my husband hadn’t heard from anyone and asked me what was going on when he suddenly got a voicemail around 5PM (I placed the order at 1PM) about the cookies. The lady on the phone was less than polite and informed me that my order would arrive shortly because it had indeed been sent out for delivery. I was annoyed by this given that it says clearly on the website it’s typically 30-45 minutes until cookies are delivered and my order hadn’t even moved past baking. Over an hour later, the “cookie tractor” said still baking. I put his correct phone number and everything and waited. I ordered them to be delievered to my husband’s work (correct address) with a special box and a note for a surprise.

Only gets two stars for the pretty decent cookies, but Tiff Treats is better.I had a bad experience with Insomnia Cookies. Even worse, the guy tried to charge me again even though the receipt clearly said “PAID” so I had to tell him that in fact I had the receipt. So I drove all the way downtown to get the package that was supposed to be a surprise that now my husband clearly knew about AND it wasn’t in the gift box I paid for, there was no note that was clearly on my receipt that I had typed for him and I still paid the delivery charge. I called back and decided I guess I would just go pick them up myself. They then told him on the voicemail the address was undeliverable even though it was correct and very obvious and I had to call them again to give them the address to the HQ because they don’t deliver to my house and didn’t offer any other options.Īnnoyed, I then called HQ to discover nobody would be there to receive the package and that’s when I found out that in the 20 minutes I’d spent talking to my husband and calling his other work location, they still hadn’t even sent my package out for delivery anyway.

I had a bad experience with Insomnia Cookies.

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INSOMNIA COOKIES DELIVERY CHARLOTTESVILLE VA FREE

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